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CUSTOMER CARE

At the Texas Investigator Institute, we are committed to delivering exceptional service and support to every student, every step of the way. Whether you’re just beginning your investigative career or advancing your expertise, our team is here to ensure your training experience is seamless, professional, and rewarding.

We believe in:

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  • Clear Communication – You’ll receive timely updates, transparent policies, and access to knowledgeable staff.

  • Personalized Support – Our team is available to answer your questions, assist with registration, and guide you through coursework requirements.

  • Professional Integrity – As an institute built by licensed investigators, we uphold the same standards of ethics, confidentiality, and accountability in our training as we do in the field.

  • Your Success – From enrollment to certification, your growth is our priority. We don’t just train investigators — we help launch careers.

 

Need assistance?
Contact us anytime at monroe@texasinvestigatorinstitute.com or (737) 410-8527, or visit our Support page for FAQs and resources.

PRIVACY & SAFETY

At Texas Investigator Institute, your privacy and safety are our top priorities. As a professional training organization rooted in the investigative field, we understand the importance of confidentiality, data protection, and a secure learning environment.

 

Privacy Commitment

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  • We collect only the personal information necessary for registration, certification, and communication.

  • Your data will never be sold, shared, or disclosed without your explicit consent, except as required by law or certification agencies.

  • All student records and personal information are securely stored and protected with industry-standard security protocols.

 

Online & On-Site Safety

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  • Our learning platform and payment systems are encrypted and PCI-compliant to ensure secure transactions and data integrity.

  • On-site training facilities follow strict safety protocols, including identity verification and access control, to protect students and instructors.

  • We maintain a zero-tolerance policy for harassment, discrimination, or any behavior that compromises the safety and respect of our learning community.

 

Your Trust Matters

Texas Investigator Institute is built on the principles of professionalism, ethics, and discretion. By choosing us, you’re not just enrolling in training — you’re joining a community that values your safety and respects your right to privacy.

PAYMENT METHODS

PAYMENT METHODS

Credit / Debit Cards
PAYPAL

Offline Payments

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